Generell informasjon

Question 1

Hva er CryptoCasino.cc?

Accepted Answer

CryptoCasino.cc er laget for alle som ønsker personvern når de gambler, med en sikker måte å spille og ta ut gevinster uten verifisering. Dette er vårt kjerneprinsipp, og vi følger det strengt for enhver spiller. Våre vilkår er klare: Vi krever ikke KYC (kjenn din kunde), og du trenger derfor aldri å oppgi personopplysninger eller sende inn dokumenter.

Question 2

Hvordan tar jeg kontakt med kundestøtte?

Accepted Answer

Besøk vår støtteside og fyll ut kontaktskjemaet med din e-post, emne og beskrivelse av problemet. Vårt team vil gjennomgå og svare raskt.

Question 3

Kan jeg bruke VPN for å få tilgang til plattformen deres?

Accepted Answer

Ja, vi tillater VPN-bruk, slik at du kan få uavbrutt tilgang til nettstedet og spillene våre.

Question 4

Vilkår og betingelser

Accepted Answer

The Terms and Conditions stipulated below are effective as of February 1, 2026. Before using the website Crypto Casino (“Website” or "Crypto Casino"), please read Terms and Conditions carefully. The fact of using the website confirms your consent with the Terms and Conditions. The English language version of the present Terms and Conditions shall be controlling in all respects and shall prevail in case of any inconsistencies with translated versions, if any. Any other language versions of the present Terms and Conditions are provided for convenience only. Change of terms & conditions Right now players are able to deposit and withdraw their funds in the following cryptocurrencies: BTC, LTC, ETH, XRP, DOGE, SOL, USDC and USDT. In future Crypto Casino may add more cryptocurrencies. Current Terms and Conditions may be changed by the Casino when such need occurs. The Casino will notify the players of any significant changes, where possible. However, please visit the Terms and Conditions page regularly to check for possible changes. Accepted Currencies BTC (Bitcoin network) ETH (Ethereum network) XRP (Ripple network) DOGE (Dogecoin network) USDT (Ethereum, TRON networks) SOL (Solana network) USDC (Ethereum network) LTC (Litecoin network) Disclaimer of Liabilities The player is aware of the fact that gambling at the website may lead to losing money. The Casino is not liable for any possible financial damage arising from the use of the website. The Casino is taking effective measures to protect player’s private data from any unauthorized use and is only making it available to parties involved in providing of gambling services through the website. Notwithstanding this, the Casino is not responsible for how the information is further treated by third parties, for example third party software providers or affiliates. Treatment of player’s private data by such parties is subject to terms and conditions of these parties, if any. The Casino, its directors, employees, partners, service providers: do not warrant that the software or the Website is/are fit for their purpose do not warrant that the software and Website are free from errors do not warrant that the Website and/or Games will be accessible without interruptions shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special,consequential, incidental or otherwise, arising in relation to Your use of the Website or Your participation in the Games shall not be liable for any losses or missed winnings arising from the cancellation of bets or games due to technical malfunctions, system errors, server failures, or exceeding responsible gambling or table limits. You hereby agree to fully indemnify and hold harmless the Casino, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your use of the Website or participation in the Games. The Casino reserves the right to refuse consideration of any complaint arising from unauthorised account access where two-factor authentication (2FA) has not been activated on the Player's account. Anti-Fraud Policy The Casino has strict anti-fraud policy. If the player is suspected of fraudulent actions including but not limited to: participating in any type of collusion with other players development of strategies aimed at unfaithful winnings using third party software fraudulent actions against other online casinos or payment providers threats or blackmail of any kind against the casino other types of cheating All deposits are subject to a 1x wagering requirement before withdrawal. For players that only play Roulette and Baccarat live games, the casino may require to complete a 10x wagering requirement on the deposit amount before any withdrawal Should any of the previous situations occur the Casino reserves the right to block the player's account, while the investigation is being carried out, for a period of up to 3 months. If there is reasonable suspicion the Casino may terminate or suspend the player account immediately, without prior notice or liability, and retain the player’s account funds. These decisions are at sole discretion of Anomym Casino management. The Casino also reserves the right to inform the regulatory bodies of such fraudulent actions performed by the player. In case of suspected unfair play, the Website holds the right to restrict the player account, submit it for provider review, and keep it locked until the investigation is complete. You guarantee that you will not collude with or assist, or attempt to collude with or assist, any third parties, or use any device, robot, spider, algorithm, script, software, routine, automated tool, hardware device, or any other method or technique (or anything in the nature of the foregoing), including any third-party software designed to analyze probabilities, automate wagering, intercept platform data, or otherwise provide an unfair advantage, in order to defraud us or interfere with the functioning or operational performance of the Website or the Services. This includes, but is not limited to, software designed to analyze probabilities, count cards, automate wagering decisions, intercept or collect platform data, modify or reverse-engineer any aspect of the Service, or otherwise provide any unfair advantage over the standard gameplay experience. Any detected use of such tools will result in the immediate suspension or permanent closure of your account, the voiding of all affected wagers, and the forfeiture of any associated winnings or bonus funds. Deposited funds may be refunded at the sole discretion of management. This determination shall be made at the Casino's sole and absolute discretion and may not be appealed by the player. To prevent criminal activity and if the user's intentions are not to gamble or if the player's behavior shows evidence of an attempt to hide blockchain footprints, the matter will be investigated and the Casino reserves the right to retain the player’s account funds. Who can play The website accepts players from all countries and geographic regions where cryptocurrencies are not banned. It is the player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website. The website only accepts adult players (the minimum age is 18) and players who have reached the age specified by the jurisdiction of player’s place of residence as eligible for online gaming. It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding the age limitation for online gambling. The Casino reserves the right to block (temporarily or permanently) the account of a player who intentionally or recklessly uses abusive or insulting language (verbal threats, humiliating statements, racial or sexual slurs, scandalous statements) addressed to employees of Live Support service and other employees of the Casino. In this case, the player must withdraw all funds from his account within 72 hours. Deposit, Withdrawal and Bets The minimum deposit amount is: 0.0001 BTC / 0.01 LTC / 0.002 ETH / 1 DOGE / 4 XRP / 5 USDT / 0.05 SOL / 5 USDC. The minimum cashout is: 0.001 BTC / 1 LTC / 0.02 ETH / 500 DOGE / 100 XRP / 50 USDT / 0.05 SOL / 50 USDC. The maximum amount for withdrawal depends on the payment method you decide to use. If the requested amount of withdrawal exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The maximum withdrawal amounts processed to a player are: Coin Per Day Per Week Per Month BTC 0.05 0.1 0.25 LTC 40.00 80.00 200.00 ETH 1.3 2.7 6.5 DOGE 12,000.00 23,000.00 55,000.00 XRP 1,800.00 3,500.00 9,000.00 USDT 5,000.00 10,000.00 25,000.00 SOL 20.00 40.00 110.00 USDC 5,000.00 10,000.00 25,000.00 Your withdrawals will be processed according to each cryptocurrency's blockchain network times. Please note, that each player can make up to 2 (two) withdrawals per day and up to 7 (seven) per calendar week. Withdrawals breaching these limitations will be canceled and player will have to wait until next time period specified above to make a cashout again (player will be notified via email). The maximum amounts allowed per bet on Slot Machines are: BTC: 0.03 - LTC: 30 - ETH: 0.5 - DOG: 10000 - XRP: 3000 - USDT: 2000. The maximum amounts allowed per bet on Live Games are 500 USDT or currency equivalent. Players may register multiple accounts without restriction. However, withdrawal processing may be restricted for players having multiple accounts or unconfirmed email addresses in cases of suspected bonus abuse. Withdrawal limits are applied separately to each account. Players are solely responsible for ensuring accurate payment details. Deposits with missing or incorrect details (such as an incorrect address, missing/incorrect tag, and/or incorrect network) will only be recoverable if technically possible. If recovered, the funds will be credited as a bonus, subject to a 1x wagering requirement and all applicable restrictions. A recovery fee of no less than €300 will be applied. Assistance for any recurring errors of the same nature is at our complete discretion. Players uncertain about payment procedures or network selection must contact customer support before proceeding.

Question 5

Personvernpolicy

Accepted Answer

Kasinoet overholder lovene om databeskyttelse og personvern og behandler all kundeinformasjon strengt konfidensielt. Innsamling av personopplysninger Personopplysningene til spillerne, som bare inkluderer IP-adressen og nummeret på kryptolommeboken, er tilgjengelige for Casino-ansatte, ansatte hos programvareleverandørene, betalingssystemer og andre tredjeparter som hjelper Casino med å tilby spilltjenester til sluttbrukerne. Alle parter som spillerens informasjon utleveres til, behandler den som konfidensiell i henhold til tilsvarende avtaler og lover. Dataene er fullstendig beskyttet mot uautorisert tilgang. Informasjon om spillerens saldo Vi oppbevarer informasjon om spillerens innskudd, gevinster og utbetalinger som strengt konfidensiell og avslører den ikke til noen tredjepart uten forutgående samtykke fra spilleren med mindre annet er påkrevd av loven. Bruk av personopplysninger til markedsføring Vi bruker spillerens informasjon til markedsføringsformål. Vi respekterer imidlertid spillerens personvern. Hvis spilleren ikke ønsker å motta reklamemateriell, kan de velge et slikt alternativ under registreringen eller avslutte abonnementet når som helst når de bruker Casinos spilltjenester. Retningslinjer for informasjonskapsler Casino-nettstedet bruker informasjonskapsler for å lagre dine preferanser og garantere en mer behagelig spillopplevelse. Utlevering av personopplysninger I tilfelle vi oppdager at en spiller har deltatt i noen form for falske handlinger, for eksempel spillmanipulasjon, betalingssvindel, levering av falske personopplysninger, hvitvasking av penger, bruk av stjålne kredittkort osv., forbeholder kasinoet seg retten til å avsløre slike spilleres personopplysninger til enhver tredjepart eller gjøre dem offentlig tilgjengelige. Sikkerhet for personopplysninger Kasinoet er forpliktet til å tilby 100% sikre spilltjenester til spillere for å sikre at ingen data blir stjålet, mistet eller misbrukt. Vi implementerer de nyeste teknologiske prestasjonene for å sørge for sikkerheten til alle spillernes personlige data. SSL-teknologi Vi bruker 128-bit SSL (Secure Socket Layer), teknologien som foretrekkes av mange juridiske og finansielle institusjoner, for å garantere sikkerheten til alle transaksjoner som utføres på nettstedet. System for bedrageribekjempelse Videre bruker vi spesielle antisvindelteknikker for å forhindre enhver form for økonomisk svindel på nettstedet. Ethvert forsøk på svindel resulterer i umiddelbar oppsigelse av spillerens konto. Tilgang til spillerkonto Spillerens konto er kun tilgjengelig med spillerens unike ID og passord. Spilleren er ansvarlig for å holde påloggingsinformasjonen konfidensiell og sørge for at ingen andre får tilgang til den. Sikker betalingsbehandling Vi samarbeider bare med de mest anerkjente og pålitelige betalingsleverandørene for å sikre at spillernes innskudd og utbetalinger håndteres nøye og i henhold til tilsvarende standarder.

Question 6

Ansvarlig spill

Accepted Answer

Vi vil at du skal ha en gøy og trygg spillopplevelse hos Kryptovaluta-kasino. Gambling er ment for underholdning, og ikke en måte å tjene penger på. Vi oppfordrer deg til å holde oversikt over hvor mye tid og penger du bruker på spillaktiviteter. De fleste spiller uten problemer, men for noen er det vanskelig å beholde kontrollen. Hvis gamblingen er i ferd med å påvirke livet ditt på en negativ måte, er det støtte og hjelp å få. Du kan ta en pause når som helst. Gå til kontoinnstillinger, velg ønsket tidsramme og aktiver en avkjølingsperiode. Når en slik spillpause er aktivert, vil du ikke kunne sette inn penger eller spille hos Kryptovaluta-kasino. For profesjonell hjelp kan du ta kontakt med disse organisasjonene: Gamblers Anonymous GamCare Gambling Therapy Du kan også vurdere å installere programvare som Gamban eller Gamblock for å blokkere tilgangen til gamblingsider. Ta gjerne kontakt med teamet vårt hvis du trenger støtte eller råd. Vi står for ansvarlig spillpraksis i alle ledd.

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